FAQ

Turnaround time

1st Proof // 1-3 business days (Mon-Fri)

Revisions // within 1 Business day

BACKDROPS and SIGNS Printing // 1-2 business days, after approval

U.S Shipping // Free, Ground 1-5 Business Days - Expedited Option available 1 - 3 biz days

INVITATIONS and LABELS Printing - 2 to 3 business days, after approval

U.S Shipping // Free, Priority Mail 2to3 Business Days - Expedited Option available 1 biz day

Digital File Delivery // within 1 Business day via email after approval

 

Printed Orders// Please provide a Physical Shipping Address, we don't ship Backdrops to P.O Box.

Your order will be on HOLD or CANCELLED if we don't receive your approval for printing.

 

What type of INVITATION digital file should i choose if i am printing myself ?

- Use the PDF file 2/page for printing on card stock at home or print shop or single JPG file for professional printing or photo centers.

 

-They sometimes appear to be different colors. This is because the CMYK color profile used for printing and the JPG (as shown on the sample pictures) uses an RGB color profile. No worries, they will both print exactly the same.

 

Please let us know if you are using a photo center and we will send the JPG files with RGB color mode.

 

The LATEST Adobe Acrobat Reader software is needed to read, save and print the PDF files properly. You can download Adobe Acrobat Reader for free at: www.adobe.com

 

Q: How to order a Backdrop

We customize wording/colors. You will find the options available from the dropdown menu during checkout. You can select the digital file only (we customize the file in any size you need and wording) and YOU can print it at any local print shop OR you can select a size available from our Printed options.

 

The 6x4' is popular for dessert tables, 8'x8' is ideal for photos of 2-4 people and the 8'x10' is perfect for 4-6people. Bigger sizes available!

 

You will receive the first proof within 2-3 business days, in case you are in a hurry, you can purchase the 24 hrs option to receive the proof in 1 business day, you can either approve it or request revisions. On printed products, your order will be on hold until approved.

 

Q: I would like a Custom Design

Sure, we can help, we will send a listing "Design from scratch" or you can visit our "A LA CARTE" shop section, please include in "notes to seller" box: the party theme, colors, wording, size and any other requests. You can attach a sample of any product /idea (if you have one) via message or email: info@shopiconica.com and we can also create a reserved listing for you.

 

How to hang my backdrop?

♥ HOW TO HANG:

You can attach it to a Backdrop Stand in less than 1 min! For this option request Pole Pockets.

 

If you don't have a Backdrop Stand:

Use ceiling hooks just like the ones use for Xmas Lights, nylon string or Velcro to your wall. Command Brand works best as they will not damage your wall and are durable enough to hand your backdrop.

 

Which Backdrop material do you recommend?

Some customer prefer the standard vinyl material : vibrant colors and great durability, it comes rolled into a tube , however our fabric material wrinkle resistant tension cloth fabric is ideal for high end photo and video events because of its non reflective properties. Though the colors are not as vibrant as they are on vinyl, the fabric banner tends to have a more elegant look. Fabric backdrops are folded.

 

About GOLD FOIL/GLITTER/WOOD/METALS/KRAFT/TEXTURES

Please note that this is just a graphic representation of GOLD FOIL/GLITTER/WOOD/METALS/KRAFT/TEXTURES. The product will NOT include the actual "texture or specialty inks". Instead it will have a high resolution graphic that will print to look like it. We would recommend professional printing to achieve the best results if you plan on printing the file yourself.

 

Sizing details

Seating Charts sizes available:

  1. 18"x24", 3 columns, up to 9 tables - 90 guests
  2. 18"x24", 4 columns, up to 12 tables - 120 guests
  3. 22"x28", 3 columns, up to 12 tables - 120 guests
  4. 22"x28", 4 columns, up to 16 tables - 160 guests
  5. 24"x36", 4 columns, up to 20 tables - 200 guests
  6. 24"x36", 5 columns, up to 25 tables - 250 guests
  7. 24"x36", 6 columns, up to 30 tables - 300 guests

New Sizes available ! 24x48" and 36" x 48" Ask for them

 

 

What happens if my backdrop or banner has wrinkles

Our banners are rolled very carefully into a tube so they aren't creased at the folds, but sometimes the rolls collapse on itself and causes that are to be wrinkled. Wrinkles and creases may occur during the shipping, but they can easily be fixed, in most cases.

 

Creases can be removed by gently heating the non-printed surface with a hair dryer. Place the banner—print side down—on a flat surface.

Use a steam iron at a low temperature to apply heat to the non-printed side until the wrinkles come out. We advise avoid using a hot iron.

 

If you have more questions, please contact us